Member Service Representative
It is a pleasure serving as a member service representative of Lakota Federal Credit Union. I joined LFCU in October of 2013 and have gotten to know many of our members. It has been rewarding to see our members improve and learn their finances, as we are the first and only credit union on the Pine Ridge Indian Reservation.
During the time I’ve been employed here, I have completed several trainings, workshops, and webinars that have taught me a lot. I have learned how to prepare income tax returns and to be a loan officer. I also take care of all of the insurance and liens for Lakota Federal Credit Union and help out with anything where I’m needed.
Working for the credit union has allowed me to learn and grow as a person – not only for me but also for my two daughters. I have become a firm and steadfast believer in the credit union philosophy. Credit unions are much more service oriented because very member is an owner, not just a customer. Plus, credit unions take a genuine interest in what is best for their members. Members helping members is what we do, and I really enjoy it. I feel privileged working with our members and our caring, professional staff and board.
Member Service Representative
I have been an employee of the Lakota Federal Credit Union since October 18, 2012 – shortly after the credit union received its charter and before we officially opened our doors to the public in November that year. As a Member Service Representative, I play many roles here at the credit union, but my main focus is in collections. I also do underwriting for loan products, assist members with opening accounts, open Share Certificates, and work the teller line processing everyday transactions for members.
I was born on the Pine Ridge Indian Reservation here in South Dakota and am a member of the Oglala Sioux Tribe. After graduating as valedictorian of the class of 2005 at Red Cloud Indian High School, I attended South Dakota State University and then later Oglala Lakota College.
My goal is to provide our surrounding communities with easier access to a financial institution, which is member owned and not-for-profit. I enjoy conducting community outreach to the Oglala Lakota Nation and encouraging our people to utilize the products and tools that we provide here at home on the Reservation.
Teller/Member Service Representative
I grew up on the Pine Ridge Indian Reservation and am an enrolled member of the Oglala Sioux Tribe. I graduated Little Wound High School in 2014 and then enrolled in college classes at Oglala Lakota College to study in Nursing. I have been an employee of the Lakota Federal Credit Union since June of 2015.
As the Teller/Member Service Representative of Lakota Federal Credit Union, I enjoy providing service to our members and helping them with their daily transactions and other services. I also provides services to new people by encouraging them to join our team and become new members to Lakota Federal Credit Union.